Skip to main content

I'm facing DirectX error when launching inZOI

If you encounter DirectX-related errors while trying to launch inZOI, don't worry! Here are some troubleshooting steps that can help resolve the issue:

Step 1: Update Graphics Drivers​

Outdated graphics drivers are often the primary cause of DirectX errors. Please update your graphics card drivers from the official websites:

Step 2: Windows Update​

Ensure your Windows operating system is up to date:

  1. Open Windows Settings
  2. Go to Windows Update
  3. Check for updates and install any available updates
  4. Restart your computer after the updates are installed

Step 3: DirectX Diagnostic Report​

If the issue persists after trying the above steps:

  1. Press Windows key + R
  2. Type dxdiag and press Enter
  3. Click "Save All Information" when the DirectX Diagnostic Tool opens
  4. Save the report file to your desktop

Get Additional Help​

If you're still experiencing issues, please visit our Support Page and submit a request with the following:

  • The dxdiag report you saved
  • A description of when the error occurs
  • Any error messages you see

Our technical support team will help you resolve the issue as quickly as possible.